Frequently Asked Questions

At Pop Up, Party & Play we cater for children from 6 months to 12 years old.

At Pop Up, Party & Play we can divide the room and our staff, whilst having specialised activities for a variety of ages.

We require a minimum of 3 hours for our events and our smallest package is up to 10 children.

At Pop Up, Party & Play we adhere to Ofsted regulations with our staff to children ratios.

1:3 – for children under 2 years 

1:4 – for children 2-3

1:8 – for children 3 and over 

All our staff are DBS checked, first-aid trained, have at least 2 years’ experience and are qualified in Childcare. 

At Pop Up, Party & Play we take all forms of payment, including cheques, bank transfer, cash, and card. To hold your date we require a non-refundable 25% deposit and the remainder to be paid 2 weeks before the event.

At Pop Up, Party & Play both our staff and equipment can be hired separately – see our website for more details.

At Pop Up, Party & Play we can provide food at an additional cost, but we can also liaise with caterers to have the children’s meals within the pop-up creche room.

Yes, we provide sleeping areas for children who would like to sleep or take a nap during the event.

At Pop Up, Party & Play we offer a variety of themes including Forest Fun, Jolly Jungle, and Soaring Space.  If you require a specific theme for your event we can tailor it to your requirements.

Our CEO will personally do an onsite visit to your venue before the event day to carry out a risk assessment of the room/area. We will then liaise with the venue if there are any changes we required/recommend.

On the day itself, we will carry out checks of the room throughout and have a secure check in / check out system for the children. This includes sign in and out system for the parents and ID wrist bands for the children.